Privacy Policy
Last updated August 14, 2023
This Privacy Policy from Haro Landscape Service Inc (“Company,” “we,” “us,” or “our”), describes how and why we might, collect, store, use, and/or share (“process”) your information when you use our services (“Services”) such as when you:
Visit our website at https://www.harolandscape.com, or any digital properties of ours that links to this Privacy Policy
When you communicate with us whether online or offline (“Communications”)
Engage with us in other related ways, including any sales, or marketing
Acknowledgment
Please read this Privacy Policy carefully. Please note that our practices and your choices may vary by region. If you do not agree with our policies and practices, please do not use our Services.
BY USING OUR SERVICES AND/OR COMMUNICATING WITH US, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.
What Information Do We Collect About You?
We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may including the following:
Names
Phone numbers
Email addresses
Mailing addresses
Billing addresses
City, State and zip code
Contact preferences
Please note, you are not obligated to provide the Company your information. However, access to and use of our Services may be limited if you do not provide certain information when prompted.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operating of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Service (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”) and hardware settings).
Device Data. We collect device data such as your information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from other sources
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliated programs, data providers, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and customer profiles, for purposes of targeted advertising and event promotion.
How Do We Use Your Information?
Depending on how you interact with our Services, and the nature of your Communications, we may use your information for a variety of lawful business and commercial purposes, including:
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested Services.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To post testimonials. We post testimonials/reviews on our Services that may contain personal information
To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
How Do We Share Your Information?
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows:
Data Analytics Services
Cloud Computing Services
Data Storage Service Providers
Website Hosting Service Providers
We also may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
Affiliates. We may share your information with our affiliates, for organizational purposes based on legitimate interests and/or for other commercial purposes as appropriate from time to time, and in accordance with applicable law
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions
How Do We Store & Protect Your Information?
Although no system can guarantee the complete security of your information, we have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process in alignment with all applicable laws and regulations.
You should only access the Services within a secure environment.
How Long Do We Keep Your Information?
We will keep your personal information for as long as it is necessary in accordance with the purposes for which it was collected, and our business needs, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing business need to process your personal information, we will dispose of your information in a way that is reasonably secure and appropriate to the nature of the information subject to disposal, consistent with all applicable laws and regulations.
Cookies, Advertising, & Tracking
Our Services may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
Cookies are small information files that our Services place on your computer or other devices. Some cookies are temporary. Others are permanent. And there are different types of cookies that serve different purposes, such as functionality and targeting (marketing / advertising).
Our Services also uses analytics vendors to monitor the performance, enhance and provide a more relevant browsing experience for our users, and better understand our user’s needs and optimize our Services. To help us accomplish these goals, our data analytics vendors use cookies, identifiers for mobile devices and other technologies to collect and store data about our user’s behavior and their device, such as the frequency and time spent on which pages, and the links they chose to click. This data may include device IP address, device type, and browser information. For further details about our data analytic vendors please review the following links: https://policies.google.com/technologies/partner-sites, https://policies.google.com/privacy, https://www.squarespace.com/privacy
To learn more about your choices as it relates to our use of Cookies and related technologies, please review Your Privacy Rights below.
Your Privacy Rights
We provide you the ability to exercise certain controls and choices regarding your information. To exercise any of the rights described below, send your request to info@harolandscape.com. We will respond to your request as possible and in accordance with all applicable laws and regulations.
Correct Your Information: If you believe we have incorrect or inaccurate information about you, we will use reasonable efforts to allow you to update or correct the information we collected about you.
Access Your Information: Depending on your state/country of residence, you may have a right to know what information we have collected about or from you, how that information is being used, and with whom it is shared. You may also be entitled to receive a copy for your records.
Delete Your Information: Depending on your state/country of residence, and subject to certain exceptions recognized by applicable law, you may request to have your information deleted.
Withdrawing Consent: You may withdraw your consent at any time.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” to the SMS messages that we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Cookies, Analytics Provider and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you may choose to disable and manage some cookies through the setting in your browser. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
Minors
We do not knowingly solicit, collect or use data to market to individuals under 18 years of age. Our sites are not intended for anyone under the age of 18. By using the Services, you present that you are at least 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@harolandscape.com
Do Not Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do Not Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Our Services may, from time to time, collect information about your online activities, over time and across different websites, online or cloud computing services, and online applications. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, our Services currently do not change the way they operate based upon a “DNT” or similar signal. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. You may, however, disable certain tracking in your web browser settings as discussed prior.
Updates & Changes to Privacy Policy
We may update / change this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of any changes.
Customers With Disabilities
To request a copy of this Privacy Policy in an alternative format, please contact us at the information provided below
Contact Us
If you have questions about this notice, you may email us at info@harolandscape.com or by post to:
Haro Landscape Services Inc
Attn: Privacy Office
PO Box 545
New Baltimore, MI 48047
United States